FAQs

1. What products do you sell?
We offer a wide range of men’s and women’s clothing and footwear, including casual wear, formal outfits, seasonal fashion, and stylish shoes — all selected for quality, comfort, and style.

2. Where are you located?
Office 11639, 182–184 High Street North, East Ham, London, United Kingdom, E6 2JA.

3. How can I contact you?
Email: muhammadafzal435@outlook.com
Phone: +44 7449 767991
We aim to respond to all inquiries within 24–48 hours.

4. Do you offer delivery across the UK?
Yes, we deliver all over the United Kingdom. Shipping times vary depending on your location and the products ordered. You’ll receive tracking details once your order has been dispatched.

5. How long will it take to receive my order?
Orders are usually processed within 1–3 working days. Standard delivery takes 3–5 working days after dispatch. Express delivery options may be available at checkout.

6. Can I return or exchange an item?
Yes. You can request a return or exchange within 14 days of receiving your order. Items must be unused, in their original condition, and with all tags attached.

7. How do I make a return?
Email us at muhammadafzal435@outlook.com with your order number and reason for return. We’ll provide you with return instructions and next steps.

8. Do you offer international shipping?
Currently, we primarily serve customers within the UK. International shipping may be available upon request — please contact us for more details.

9. Are your products genuine and high-quality?
Yes, all our products are authentic and carefully selected to ensure durability, comfort, and style.

10. How can I stay updated on new arrivals and offers?
Follow us on social media or subscribe to our newsletter to get updates on new collections, discounts, and exclusive offers.